Ordering FAQs
Purchase Orders
Do you accept purchase orders?
Yes, we accept purchase orders from schools, school districts, speech pathologists, and businesses. After processing your order, we will send you an invoice.
How can I submit a purchase order?
Mail: Expanding Expression, LLC
PO Box 1535
Bay City, MI 48706
(989) 225-0436
E-Mail: sara@expandingexpression.com
Fax: (989) 697-7059
How do I get a Expanding Expression W-9 Form?
E-Mail: sara@expandingexpression.com your request
Does Expanding Expression ever share my information?
No, your information is safe with us!
How much does shipping cost?
PO Handling, Postage, and Carrying Charges
- U.S. orders: add 10%
- Canada: add 15%
- Other countries: add 20%
U.S. Online Orders
- Up to $49.99: $12
- $50.00 – $179.99: $20
- $180.00 – $235.99: $25
- Every additional $200: add $10
International Online Orders
- $19 for orders up to $49.99
- $30 for orders $50.00 – $179.99
- $50 for orders $180.00 – $235.99
- Every additional $200: add $20
What is the return policy?
- Returns are accepted within 30 days of purchase with prior authorization.
- All items must be returned complete and in the same condition as received.
- A copy of the invoice or packing slip must be included with your return.
- Returns must be shipped via USPS or UPS and insured for the full value.
- Refunds will be issued for the purchase price, excluding shipping and handling charges.
- We strongly recommend using a trackable shipping method to ensure we receive your return.
- Training materials and digital products are non-returnable.
Payment
How do I pay for my order?
For online orders, we accept credit cards and debit cards. For purchase orders, you may pay by check, cash, Venmo or credit card. Canadian and international customers pay in U.S. funds.
Can you bill me for my order?
Online orders must be paid in advance. We invoice purchase orders, net 30 days.
Taxes and Fees
Sales tax of 6% added for Michigan residents only.
If you are a tax-exempt organization please put your tax-exempt number in the downloadable PO form.
International Orders
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Need more information on products or training?
Check out our research tab, training tab, or email any questions to sara@expandingexpression.com!
Download sole source letter
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.